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Technology

Security Operations Center (SOC) Operator

Control Risks

Workable
Location
Mexico City, Mexico City, Mexico, Mexico
Type
Contract
Salary
Salary not specified
Posted
15 May 2026
The selected candidate will be hired directly by Control Risks as a Security Operations Center Operator based in Mexico City. They will be responsible for monitoring relevant events in Mexico, with a particular focus on the state of Sinaloa, especially in areas surrounding locations frequently visited by the Client’s travelers. Role tasks and responsibilities ⦁ GPS tracking and traveler check-ins during transfers. ⦁ Support the preparation of reports covering incident updates, geofences, relevant events, unauthorized routes, and general recommendations. ⦁ Send real-time information and alerts to users while they are en route. ⦁ Assist in developing standard tracking and communication protocols with travelers. ⦁ Maintain constant coordination and communication with the Security Manager and Control Risks assets in the event of security incidents involving travelers. Requirements ⦁ Teamwork ⦁ Strong communication skills ⦁ Organized and able to multitask ⦁ Analytical thinking ⦁ High school diploma completed ⦁ Intermediate English level (minimum B1) ⦁ Availability to work rotating shifts ⦁ Proficiency in Microsoft Office (Word, Excel, PowerPoint, Planner)
The selected candidate will be hired directly by Control Risks as a Security Operations Center Operator based in Mexico City. They will be responsible for monitoring relevant events in Mexico, with a particular focus on the state of Sinaloa, especially in areas surrounding locations frequently visited by the Client’s travelers. Role tasks and responsibilities ⦁ GPS tracking and traveler check-ins during transfers. ⦁ Support the preparation of reports covering incident updates, geofences, relevant events, unauthorized routes, and general recommendations. ⦁ Send real-time information and alerts to users while they are en route. ⦁ Assist in developing standard tracking and communication protocols with travelers. ⦁ Maintain constant coordination and communication with the Security Manager and Control Risks assets in the event of security incidents involving travelers. Requirements ⦁ Teamwork ⦁ Strong communication skills ⦁ Organized and able to multitask ⦁ Analytical thinking ⦁ High school diploma completed ⦁ Intermediate English level (minimum B1) ⦁ Availability to work rotating shifts ⦁ Proficiency in Microsoft Office (Word, Excel, PowerPoint, Planner)