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Technical Support (Lenovo ThinkSystem SR650 V3)

Questronix Corporation

Workable
Location
Manila, Metro Manila, Philippines, Philippines
Type
Contract
Salary
Salary not specified
Posted
26 Nov 2025
Job Description: Provide Level 1 field support and Remote support for servers (SR650 V3). Ensure proper installation, replacement, and handling of approved Lenovo FRUs/CRUs. Maintain documentation and ensure proper part return per Lenovo standards. Basic hardware diagnostics (visual inspection, POST behavior, indicator LEDs). Replacement of approved CRUs/FRUs per Lenovo Field Replacement procedures (c/o Lenovo) Basic physical installation and removal of hardware components (c/o Lenovo) Follow Lenovo hardware manuals and ESD procedures. Ticket updates and service documentation. Requirements Qualifications: Bachelor's degree in Information Technology. Communication: Strong ability to communicate complex technical information clearly to both technical and non technical stakeholders. Experience with Lenovo ThinkSystem SR650 V3 servers Schedule: 8x5 Support Fully Onsite (San Miguel, Manila)
Job Description: Provide Level 1 field support and Remote support for servers (SR650 V3). Ensure proper installation, replacement, and handling of approved Lenovo FRUs/CRUs. Maintain documentation and ensure proper part return per Lenovo standards. Basic hardware diagnostics (visual inspection, POST behavior, indicator LEDs). Replacement of approved CRUs/FRUs per Lenovo Field Replacement procedures (c/o Lenovo) Basic physical installation and removal of hardware components (c/o Lenovo) Follow Lenovo hardware manuals and ESD procedures. Ticket updates and service documentation. Requirements Qualifications: Bachelor's degree in Information Technology. Communication: Strong ability to communicate complex technical information clearly to both technical and non technical stakeholders. Experience with Lenovo ThinkSystem SR650 V3 servers Schedule: 8x5 Support Fully Onsite (San Miguel, Manila)