Forward Deployed Engineer

About the company Our client is a cybersecurity company. The role Raydar is recruiting for this role on behalf of our client. Own technical delivery and communication for important customers, spending roughly 60% of your time coding and 40% in direct customer work. What you'll do - Triage customer questions, bug reports, and feature requests. - Ship fixes and incremental improvements into production. - Develop deep product and backend knowledge to guide customer decisions. - Run discovery on customer needs and return improvements to the core product. - Support technical demonstrations, customer engagements, and industry events. Requirements What we're looking for - 2 to 5 years of relevant full-stack engineering experience. - Experience building a product from an early stage. - Ability to write and ship production code and make improvements from customer feedback. - A computer science or closely related technical degree. - Proficiency with TypeScript, React, or Python. - Strong customer communication and independent ownership of ambiguous work. Bonus points - Previous forward deployed engineering experience. - Demonstrable software delivery alongside a consulting background. Benefits Compensation and benefits - Base salary: USD 170,000 to 250,000 per year. - Equity: 0.08-0.2%. - Health, dental, and vision coverage. - 401(k), commuting support, and office lunch and dinner. - Relocation support. Location and work model - Five days per week onsite in San Francisco, with up to 25% travel. The role expects fast customer responses from 7 AM to 7 PM Pacific time and prompt acknowledgment of urgent requests outside those hours.