Solutions Engineer, Implementation & Delivery

About the company Our client is an enterprise software company. The role Raydar is recruiting for this role on behalf of our client. Own post-sales technical implementations from discovery through go-live, coordinating customer relationships, integrations, configuration, and handoff. What you'll do - Scope customer workflows and turn them into implementation plans. - Configure integrations, troubleshoot API data flows, and support data migrations. - Manage multiple simultaneous deployments through testing and launch. - Coordinate delivery with sales, customer success, product, and engineering. - Build reusable playbooks and onboarding templates. - Travel to customers for implementation work and relationship building. Requirements What we're looking for - 3 to 7 years in solutions engineering, implementation engineering, or technical account management. - Ownership of complete post-sales SaaS implementations and customer relationships. - Experience managing concurrent deployments on complex or configuration-heavy products. - A technical undergraduate degree. - Ability to independently scope and troubleshoot APIs and data flows. - Clear communication with technical and non-technical stakeholders. Bonus points - Data migration, SQL, or BI tools such as Looker or Tableau. - Technical product management or consulting experience with hands-on implementation delivery. Benefits Compensation and benefits - Base salary: USD 150,000 to 200,000 per year. - Equity: Competitive equity. - This role does not include commission or a variable compensation plan. - Medical, dental, and vision premiums covered at 100%. - 401(k), commuter benefits, and a fitness and home-services stipend. - Paid parental leave, unlimited vacation, and paid holidays. - Office meals and relocation packages. Location and work model - Onsite four to five days per week in New York City, San Francisco, or Austin, with approximately 25% travel to customer locations.