Technology

IT Onsite Support Engineer - Dutch speaker based in the NL

Cross Border Talents

Location

Rotterdam, South Holland, Netherlands, Netherlands

Type

Full-time

Salary

Salary not specified

Posted

28 Jul 2021

Your Role as a Onsite IT Support Engineer: As an Onsite IT Support Engineer, you will provide on-site technical support to our customers, troubleshooting and resolving hardware and software issues, and configuring and maintaining their IT infrastructure. Diagnose, troubleshoot, and resolve hardware, software, and operating system problems. You will work independently or in a team Install, upgrade, support, and troubleshoot end-user workspace hardware such as desktops, laptops, printers, mobile devices, and video and conferencing equipment You analyze errors, maintain hardware, install/remove workstations, install and configure new software (IMACD) and manage user accounts via Active Directory Implementation of software and operating systems using SCCM or other implementation technologies You record your approach and solution to problems in a ticket system Asset management Requirements Experience with onsite support and ticketing system (2 years) Familiar with Windows OS, Mac OS and various software applications Managed Print Service (MPS) / Configure mobile phones (Apple and Android) (MS Intune) / MS Office 365 Fluent in Dutch (C1) and English Customer-oriented approach Permission