Forward Deployed Engineer / Solution Engineer – Digital Identities & EUDI-Wallets

Your mission Technical Pre-Sales: Support the sales team in workshops, demos, and proof-of-concepts; translate customer requirements into convincing solution architectures based on the Lissi Connector. Customer-Embedded Delivery: Work directly with customer teams – remotely and on site – to integrate Lissi into their existing identity, KYC, and banking landscapes, from first test environment to go-live. Process Building: Establish and continuously improve scalable processes for technical onboarding, integration projects, handovers, and customer support – and make them work across Sales, Customer Success, Engineering, and Operations. Technical Project Management: Plan and steer integration projects, coordinate stakeholders on the customer and Lissi side, and keep timelines, risks, and dependencies under control. Deployment Models: Guide customers through the differences between on-premise installations and our managed service (SaaS), and support them in choosing and running the right setup. Relationship Building: Become a trusted technical advisor for architects, developers, and decision-makers at our customers and partners. Product Feedback Loop: Bring insights from the field back into the company and work with Product and Engineering to turn recurring customer needs into product improvements. Tenders & Proposals: Contribute technical answers and architecture concepts to RFIs, RFPs, and public tenders. Your profile Experience: Several years of senior experience in solution engineering, technical consulting, professional services, or a comparable customer-facing technical role in B2B enterprise software. Process Expertise: Proven track record of establishing processes within a company – you have built workflows, playbooks, or operating models from scratch and made them stick across teams. Technical Literacy: Solid understanding of APIs, integration architectures, and enterprise IT, with the ability to explain complex technical solutions to both business and technical stakeholders. Customer Orientation: You enjoy working directly with customers, stay calm in complex project situations, and take ownership until the solution runs in production. Languages: Fluent German and English (written and spoken). Further European languages are a strong plus. Mobility: Willingness to travel to customers and partners across Europe and to our offices in Berlin and Frankfurt Nice to have DevOps: Hands-on experience with Kubernetes, containerized deployments, and CI/CD – ideally in on-premise or regulated customer environments. Identity Infrastructure: Experience with digital identity, IAM, OpenID Connect / OID4VC, eIDAS, or EUDI-Wallets. Banking Infrastructure: Knowledge of core banking, KYC/onboarding, or payment and SCA infrastructure in banks and financial institutions. Why us? A Growth Market: Exciting tasks in the rapidly growing digital identity market with above-average growth rates. Premium Product: A highly respected, cutting-edge software solution tailor-made for high-security industries. Impact & Autonomy: You help build a new Forward Deployed Engineering function from the ground up, in direct collaboration with the founders and management, with plenty of room for your ideas. Flexibility: A 40-hour work week with flexible hours and a hybrid work model, combining remote work with time in our Berlin or Frankfurt offices and at customer sites. Perks: 30 days of vacation, access to a premier network of international identity experts, and an attractive salary package.