Customer Support | Appointment Setting | with 25K Signing Bonus

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Healthcare CSR to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you! Account specific roles and responsibilities: Support providers during telehealth consultations. Ensure patients confirm and attend their scheduled appointments. Contact and assist patients with telehealth services, including basic troubleshooting. Help recover missed appointments by following up with unreachable patients. Requirements At least 6 months BPO experience handling a healthcare account Appointment Setting experience is an advantage Proficient in using MS Tools Excellent verbal and written English skills Must be willing to work on-site in Shaw Blvd, Mandaluyong Amenable working night shifts Benefits What can we offer you? Competitive salary and benefits Health Insurance with free dependents* 10%-night differential Attendance Bonus Paid time off Convertible to cash leave credits Performance Appraisal Work-life balance A focus on growing your career path with us We encourage you to follow your passions and learn new skills Our commitment to you Strong culture and values-driven leadership We create opportunities for you to learn and grow at any stage of your career Continuous learning and innovation We foster an all inclusive environment where everyone thrives