Retail Business Manager

LSH Auto is a premium automotive retailer in the UK and a leading Mercedes-Benz dealership group. The business supports customers across the full vehicle lifecycle, from new and used vehicle sales to comprehensive aftersales services, with a strong focus on quality, commercial performance, and customer care. As Retail Business Manager, you will play a key role in driving business growth and shaping the sales performance of the dealership. This role is suited to a commercially minded leader who can balance revenue focus with a high standard of customer experience, while working closely with colleagues across the business to support sustained retail success. Hours - 40 Salary - £35,500 plus OTE Bonus plus company car Responsibilities Drive retail sales performance and achieve revenue and profitability targets. Lead, coach, and motivate the sales team to exceed targets. Analyse sales metrics and identify opportunities to improve commercial performance. Maintain exceptional customer service throughout the vehicle purchasing journey. Collaborate with marketing and operations teams on effective promotional campaigns. Requirements 5+ years of experience in automotive retail business management. Experience leading a dealership sales team and driving strong commercial performance. Strong knowledge of vehicle sales processes and commercial retail strategies. Confident using Keyloop and analysing sales data to turn insights into practical actions. Experience supporting customers throughout the vehicle purchase journey and working effectively with marketing and operations teams. Holds a valid full UK driving licence. Eligible to work in the UK. Available to work some weekends. Benefits Colleague Referral Scheme (£500 - £1000) A range of Mercedes-Benz training and leadership programmes Platinum Plus Rewards Scheme Colleague Car Purchase Scheme Eye care vouchers Life assurance (4 x annual salary) 31 days holiday (including bank holidays), rising to 38 days with length of service Wellbeing support Company pension Full uniform provided On-site gym