Food & Beverage Supervisor

From the heart of Clark Freeport Zone, the bustling centre of economic and tourism development in Central Luzon, rises Swissôtel Clark, a beacon of Swiss vitality and sustainability. With no fewer than 22 storeys, it’s the tallest building of its kind in the area. Part of the Hann Casino Resort complex, our non-smoking hotel provides easy access to all the dining, shopping and entertainment opportunities of Clark, Pampanga, while also acting as a haven of tranquility in the middle of it all. This position is responsible for providing prompt and professional F&B service to Hotel’s guests.  Primary Responsibilities   Outlet Operation  To assist the Assistant Outlet Manager/Outlet Manager in planning, implementing, organizing and coordinating the smooth and efficient operation of the restaurant on a daily basis.   To assist the Assistant Outlet Manager/Outlet Manager in ensuring that the restaurant is running in an efficiently manner and proper service is offered at all times.  To assist the Assistant Outlet Manager/Outlet Manager in assuring the most efficient operation of dining room, offering the maximum in service of hotel guests through good planning and coordination with others departments.  To assist the Assistant Outlet Manager/Outlet Manager in ensuring compliance with Accor LQA (Leading Quality Assurance) standards.  Knowledge and Experience  College diploma / Secondary school education or Equivalent qualifications  Additional certification(s) in Food & Beverage will be an advantage  Good reading, writing and oral proficiency in English language  Ability to speak other languages and basic understanding of local languages will be an advantage  Minimum 2 - 4 years of relevant experience in a similar capacity  Working knowledge of MS Excel, Word, & PowerPoint    Competencies  Written and verbal communication skills in English  Able to develop rapport with colleagues and management staff  Ability to work cohesively with co-workers as part of a team  Ability to focus attention on guest needs, remaining calm and courteous at all times  Ability to promote positive relations with all hotel guests and patrons  Able to exercise good judgment with difficult guests  Understanding and ability to work in a multi-cultural environment  Embodies competitive spirit and skills based on Accor’s capability framework:   Open minded, Guest centric  Self-Confident, Good communication, Team player  Proactive and Initiative and Business Awareness and Improvement  What is in it for you; Employee benefit card offering discounted rates in Accor Hotels worldwide Competitive compensation package Company discounts in room rates and F&B outlets Free meal, free shuttle, free uniform Life and accident insurance and HMO benefit