Collision Estimator

About Us AF Collision is a trusted, locally-owned collision repair shop serving American Fork and the surrounding area. We’re dedicated to delivering high-quality repairs and exceptional customer service. We’re looking for a detail-oriented and organized individual to join our team and help keep our shop running smoothly. Position Summary The Collision Estimator plays a key role in our day-to-day operations by managing repair plans and customer expectations. This position requires strong organizational skills, accuracy with data entry, ability to work with insurance companies, and a customer service mindset. Prior experience estimating and working with insurance companies is a plus. Responsibilities Estimate the cost of repairs, including labor and parts. Prepare and submit repair cost blueprints, including labor and parts. Communicate with customers, vendors, and insurance companies. Review and negotiate repair costs with insurance adjusters. Prepare detailed repair plans and reports. Follow up with customers to schedule repairs. Answer phones and provide professional customer service. Manage customer expectations and CSI scores. Requirements Strong organizational skills and attention to detail. Ability to multitask and manage priorities in a busy shop environment. Previous experience with estimating in a collision repair shop is a plus. Basic computer skills (experience with shop management systems helpful). Strong communication and customer service skills. Reliable, self-motivated, and a team player. Ability to earn and maintain I-Car Gold status in estimating. Passionate about safe repairs by providing quality repair estimates. Benefits Competitive hourly pay (based on experience). Full-time, steady schedule — no late nights or weekends. Dental insurance Health insurance Paid time off (PTO) Professional development assistance Opportunities for growth and advancement Supportive, team-oriented work environment