Security Officer

Fairmont Hotels & Resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 colleagues worldwide, we are dedicated to delivering exceptional service, fostering a culture of excellence, and making special happen. Hotel Overview: Located in the heart of downtown Fairmont New Orleans will be an impressive new addition to Fairmont’s luxury portfolio, offering 250 luxury guest rooms, four food & drink venues, a rooftop pool with expansive views of the city, more than 19,000 square feet of function space, and a 10,000 square-foot spa. This property is destined to become an illustrious destination in the Central Business District, nearby the city’s renowned and historic French Quarter. Patrol hotel property, guest areas, back-of-house spaces, entrances, exits, and surrounding areas to promote safety and security   Monitor and respond to security concerns, suspicious activity, emergencies, and safety hazards appropriately and professionally   Provide courteous assistance and directions to guests, visitors, and colleagues as needed   Respond promptly to incidents including medical situations, disturbances, accidents, alarms, and emergency calls   Complete detailed and accurate incident reports, daily activity logs, and required documentation   Monitor security systems, surveillance equipment, access control systems, and fire/life safety systems as assigned   Assist with crowd management, special events, VIP arrivals, and hotel functions as needed   Support hotel emergency response procedures and evacuation protocols   Collaborate with hotel leadership and local emergency responders when necessary   Ensure compliance with hotel policies, safety procedures, and applicable laws and regulations   Maintain confidentiality and professionalism when handling sensitive situations   Promote a positive and professional presence consistent with luxury hospitality standards   Participate in required training programs, safety drills, and departmental meetings   All other duties as assigned.  Previous security, law enforcement, military, hospitality security, or related experience preferred   Luxury hotel or customer service experience preferred   Strong verbal and written communication skills   Ability to remain calm, professional, and solution-oriented during stressful situations   Strong observation, problem-solving, and conflict-resolution abilities   Ability to work independently and collaboratively within a team environment   Basic computer proficiency and ability to complete written reports accurately   Professional appearance and demeanor required   Ability to work flexible schedules including evenings, overnight shifts, weekends, and holidays   High school diploma or equivalent preferred   Must be legally authorized to work in the United States   Must meet all applicable Louisiana licensing or certification requirements for security personnel, if required for the position   All your information will be kept confidential according to EEO guidelines.