Minibar Attendant

Fairmont Hotels & Resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 colleagues worldwide, we are dedicated to delivering exceptional service, fostering a culture of excellence, and making special happen. Hotel Overview: Located in the heart of downtown Fairmont New Orleans will be an impressive new addition to Fairmont’s luxury portfolio, offering 250 luxury guest rooms, four food & drink venues, a rooftop pool with expansive views of the city, more than 19,000 square feet of function space, and a 10,000 square-foot spa. This property is destined to become an illustrious destination in the Central Business District, nearby the city’s renowned and historic French Quarter. Replenish and maintain mini bar inventory in guest rooms according to hotel standards and established par levels   Accurately record consumed items and ensure proper posting of charges to guest accounts   Inspect mini bar products for freshness, quality, expiration dates, and presentation standards   Maintain cleanliness and organization of mini bar storage areas, carts, and guest room service equipment   Respond promptly and professionally to guest requests related to mini bar service and amenities   Deliver amenities, beverages, snacks, and special requests to guest rooms as assigned   Maintain inventory records and communicate replenishment needs to leadership appropriately   Ensure compliance with hotel policies regarding responsible alcohol handling and service   Verify age identification when applicable and comply with Louisiana alcohol service laws and hotel procedures   Collaborate with Housekeeping, Front Office, and Food & Beverage teams to support seamless guest experiences   Report maintenance concerns, missing inventory, or guest room issues promptly   Maintain confidentiality, professionalism, and discretion while entering occupied guest rooms   Follow all food safety, sanitation, and workplace safety procedures   Uphold luxury hospitality standards through professionalism, appearance, and exceptional guest service   Previous hospitality, food & beverage, retail, inventory, or guest service experience preferred   Luxury hotel or in-room dining experience preferred   Strong attention to detail and organizational skills   Ability to work independently and efficiently with minimal supervision   Excellent communication and guest service skills   Basic math and inventory tracking skills required   Professional appearance and demeanor required   Ability to maintain confidentiality and professionalism in guest-facing environments   Ability to work flexible schedules including mornings, evenings, weekends, and holidays as operationally required   Must be legally authorized to work in the United States   Must meet Louisiana legal requirements for alcohol service if assigned duties involving alcoholic beverages   Must possess or be able to obtain a valid Louisiana Responsible Vendor (RV) Server Permit if assigned alcohol-related duties   Must possess or be able to obtain any required Louisiana food safety certifications in accordance with local and state regulations   All your information will be kept confidential according to EEO guidelines.