Spa Attendant

Fairmont Hotels & Resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 colleagues worldwide, we are dedicated to delivering exceptional service, fostering a culture of excellence, and making special happen. Hotel Overview: Located in the heart of downtown Fairmont New Orleans will be an impressive new addition to Fairmont’s luxury portfolio, offering 250 luxury guest rooms, four food & drink venues, a rooftop pool with expansive views of the city, more than 19,000 square feet of function space, and a 10,000 square-foot spa. This property is destined to become an illustrious destination in the Central Business District, nearby the city’s renowned and historic French Quarter. Maintain cleanliness, sanitation, and organization of spa treatment areas, locker rooms, lounges, fitness spaces, restrooms, and guest amenities areas   Restock towels, robes, linens, beverages, toiletries, and spa supplies throughout the shift   Ensure spa facilities are consistently maintained in accordance with luxury hospitality and cleanliness standards   Greet guests professionally and assist with spa orientation, facility information, and guest requests as needed   Support Spa Reception, Therapists, and operational teams to ensure smooth daily operations and exceptional guest experiences   Monitor guest areas regularly to maintain cleanliness, safety, and presentation standards   Assist with laundry collection, linen organization, and distribution of spa supplies as assigned   Respond promptly and professionally to guest concerns, requests, and service recovery opportunities   Follow all sanitation, workplace safety, and hotel operational procedures   Maintain confidentiality and professionalism while interacting with guests and team members   Support spa events, wellness programs, VIP experiences, and operational initiatives as assigned   Uphold luxury hospitality standards through professionalism, appearance, and attentive guest service   Previous spa, hospitality, housekeeping, wellness, fitness, or guest service experience preferred   Luxury hotel or spa experience preferred   Strong organizational and time-management skills   Excellent guest service and interpersonal communication abilities   Ability to work independently and collaboratively within a team environment   Professional appearance and polished demeanor required   Ability to maintain cleanliness and attention to detail in guest-facing environments   Ability to work flexible schedules including mornings, evenings, weekends, holidays, and extended shifts as operationally required   High school diploma or equivalent preferred   Must be legally authorized to work in the United States   All your information will be kept confidential according to EEO guidelines.