Room Attendant

Fairmont Hotels & Resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 colleagues worldwide, we are dedicated to delivering exceptional service, fostering a culture of excellence, and making special happen. Hotel Overview: Located in the heart of downtown Fairmont New Orleans will be an impressive new addition to Fairmont’s luxury portfolio, offering 250 luxury guest rooms, four food & drink venues, a rooftop pool with expansive views of the city, more than 19,000 square feet of function space, and a 10,000 square-foot spa. This property is destined to become an illustrious destination in the Central Business District, nearby the city’s renowned and historic French Quarter. Clean and service guest rooms, suites, bathrooms, and assigned hotel areas in accordance with luxury hospitality and brand cleanliness standards   Make beds, change linens, replenish towels, toiletries, and guest room amenities according to hotel procedures   Dust, vacuum, sanitize, mop, and maintain cleanliness of furniture, fixtures, floors, windows, mirrors, and surfaces   Inspect guest rooms to ensure cleanliness, presentation, functionality, and readiness for arriving guests   Report maintenance concerns, safety hazards, missing items, or damaged equipment promptly to leadership   Maintain organization and cleanliness of housekeeping carts, storage rooms, linen closets, and operational work areas   Respond promptly and professionally to guest requests and housekeeping service needs   Follow established cleaning procedures, chemical handling guidelines, sanitation standards, and workplace safety procedures   Ensure proper handling and security of guest belongings and hotel property at all times   Support deep cleaning projects, VIP arrivals, special requests, and turndown service operations as assigned   Collaborate effectively with Housekeeping leadership, Engineering, Front Office, and operational teams to support seamless guest experiences   Maintain productivity standards and complete assigned room quotas within established timeframes while upholding quality expectations   Uphold luxury hospitality standards through professionalism, appearance, attention to detail, and guest service excellence   Perform additional duties as assigned to support hotel operations   Previous housekeeping, hotel, cleaning, hospitality, or guest room attendant experience preferred   Luxury hotel or upscale hospitality experience preferred   Strong attention to detail and organizational abilities   Ability to work efficiently in a fast-paced environment while maintaining quality standards   Ability to work independently and collaboratively within a team-oriented environment   Strong communication and guest service skills   Ability to follow instructions, operational procedures, and cleaning standards consistently   Professional appearance and positive attitude required   Ability to maintain confidentiality and professionalism regarding guest information and belongings   High school diploma or equivalent preferred   Ability to work flexible schedules including mornings, evenings, weekends, holidays, and extended shifts as operationally required   Must be legally authorized to work in the United States All your information will be kept confidential according to EEO guidelines.