Door Attendant

Fairmont Hotels & Resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 colleagues worldwide, we are dedicated to delivering exceptional service, fostering a culture of excellence, and making special happen. Hotel Overview: Located in the heart of downtown Fairmont New Orleans will be an impressive new addition to Fairmont’s luxury portfolio, offering 250 luxury guest rooms, four food & drink venues, a rooftop pool with expansive views of the city, more than 19,000 square feet of function space, and a 10,000 square-foot spa. This property is destined to become an illustrious destination in the Central Business District, nearby the city’s renowned and historic French Quarter. Welcome guests warmly and professionally upon arrival and departure from the hotel   Open and assist with hotel entrance and vehicle doors while maintaining a courteous and attentive presence   Provide directions, hotel information, and local recommendations to guests as needed   Assist with coordinating vehicle traffic, rideshare services, taxis, and transportation flow at hotel entrances   Communicate effectively with Bell Services, Valet, Front Office, Security, and Concierge teams to support seamless guest experiences   Assist guests with luggage coordination and transportation requests as operationally needed   Monitor hotel entrance areas to maintain cleanliness, organization, and safety standards   Respond promptly and professionally to guest questions, concerns, and service requests   Support VIP arrivals, group arrivals, special events, and high-volume operational periods   Maintain awareness of hotel activities, guest arrivals, and operational updates to provide proactive guest assistance   Uphold confidentiality and professionalism while interacting with guests and team members   Maintain professional appearance and demeanor consistent with luxury hospitality standards   Follow hotel policies, guest service standards, and workplace safety procedures at all times   Previous hospitality, guest service, valet, bell, transportation, or customer service experience preferred   Luxury hotel or upscale hospitality experience preferred   Excellent interpersonal and communication skills   Strong guest service mindset with a welcoming and professional demeanor   Ability to remain composed and attentive in a fast-paced environment   Ability to work collaboratively within a team-oriented environment   Professional appearance and polished demeanor required   Ability to work flexible schedules including mornings, evenings, weekends, holidays, and extended shifts as operationally required   High school diploma or equivalent preferred   Must be legally authorized to work in the United States   All your information will be kept confidential according to EEO guidelines.