Store Associate - The North Face - Winter 26-27

With roots dating back to 1946, Aspen Skiing Company, a division of  Aspen One , owns and operates four mountains—Aspen Mountain, Snowmass, Aspen Highlands, and Buttermilk. Inspired by place, united by purpose, defined by you, Aspen Skiing Company takes pride in the coexistence of resort, community, and the environment, which exemplifies its values of living fully, honoring people and place, taking the long view, and pursuing excellence in everything it does. Aspen Skiing Company is where guests from around the world come to renew the mind, body, and spirit through unforgettable experiences at the confluence of nature, culture, and recreation.   Aspen Skiing Company also owns and operates the award-winning Aspen Snowmass Ski & Snowboard School, Four Mountain Sports rental and retail shops, and a collection of sustainably sourced on-mountain food and beverage outlets. Aspen Snowmass encompasses 5,680 acres of skiable terrain across four mountains, more than 40 ski lifts, and more than 410 trails. For more information, visit  www.aspensnowmass.com  or follow @aspensnowmass on Instagram and  Facebook.  Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the notifications@smartrecruiters.com, aspen.com, aspensnowmass.com, aspenhospitality.co, limelighthotels.com & thelittlenell.com domains.  The Store Associate plays a key role in delivering a seamless and engaging guest experience across Four Mountain Sports retail and rental locations. This role is designed as a multi-functional position with a primary area of focus in either Retail Sales, Rental Technician, or Cashier operations, while supporting the broader team and other store locations as needed. Associates are expected to create welcoming, personalized interactions, understand guest needs, and confidently guide them toward the right products and services, helping to inspire each guest’s experience on the mountain and deepen their connection to Aspen Snowmass. This position reports to the Store Manager.  Job Posting Deadline Applications for this position will be accepted until December 1, 2026 for the 2026-2027 Winter Season. Essential Job Functions / Key Job Responsibilities Deliver a welcoming first impression and a service-driven experience by engaging guests with thoughtful questions to understand their needs, experience level, and goals  Provide personalized product and service recommendations, outfitting guests holistically through effective selling and cross-selling of apparel, hardgoods, and accessories  Execute retail sales with confidence by leveraging strong product knowledge to communicate features, benefits, and appropriate use of equipment and merchandise  Support rental operations by selecting, fitting, and adjusting equipment to ensure comfort, performance, and safety while guiding guests efficiently through the process  Operate point-of-sale systems accurately and efficiently, ensuring smooth transactions while adhering to all cash handling procedures  Maintain a clean, organized, and visually compelling sales floor by executing merchandising and store presentation standards  Support inventory management through restocking, transfers, and cycle counts to ensure product availability and accuracy  Work collaboratively across retail, rental, and cashier functions to support business needs, demonstrating flexibility based on store demand  Maintain composure and deliver consistent service during high-volume periods while communicating effectively with team members and leadership  Address and resolve guest concerns with a sense of ownership, ensuring positive outcomes and escalating when appropriate  Represent Aspen Snowmass and Four Mountain Sports with professionalism while adhering to uniform, grooming, and appearance standards  Other duties as assigned  Education & Experience Requirements High school diploma or equivalent required  1-2 years of experience in retail, hospitality, rental, or guest service roles prefferred  Prior experience in ski or snowboard rental operations or technical equipment fitting preferred  Minimum 6 months of experience handling cash transactions and operating point-of-sale (POS) systems preferred  Knowledge, Skills & Abilities Knowledge of retail sales practices, guest service standards, and rental operations  Knowledge of winter sports equipment, apparel, and accessories, including basic fit and function  Familiarity with point-of-sale (POS) systems, cash handling procedures, and transaction accuracy  Understanding of visual merchandising standards and inventory management practices  Strong interpersonal and communication skills with the ability to build rapport and create meaningful guest interactions  Skill in listening to guest needs and recommending appropriate products and services to drive sales and enhance the guest experience  Skill in operating POS systems and completing transactions accurately and efficiently  Ability to multitask, prioritize, and adapt to changing business demands in a fast-paced environment  Ability to work collaboratively with team members across functions to support store operations and guest needs  Ability to maintain attention to detail in merchandising, inventory, and operational execution  Ability to maintain a flexible schedule, including evenings, weekends, and holidays, based on business needs Work Environment & Physical Demands Ability to stand and move throughout the store for extended periods of time.  Ability to lift and carry equipment and merchandise up to 40–50 lbs.  Comfortable working in a fast-paced, high-volume environment.  Ability to work both indoors and outdoors in varying weather conditions.  Job Benefits This position is classified as a seasonal full-time position eligible for the following benefits: Enrollment dates differ across the various programs.    Paid Time Off Programs  Paid Leave Programs  Employee Ski Pass and Dependent Ski Passes  Other company perks #ASPENHP2627 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.          This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice. Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all. For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks     Aspen One participates in E-Verify. E-Verify & Right to Work Poster