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Customer Service Representative (USRN/PHRN) - Hybrid in MOA Pasay

Tasq Staffing Solutions, Inc.

Workable
Location
Pasay City, Metro Manila, Philippines, Philippines
Type
Full-time
Salary
Salary not specified
Posted
26 Jun 2026
We are seeking Customer Service Representatives for a growing USRN Healthcare account based in MOA Pasay, supporting patients, members, and healthcare providers. Key Responsibilities: Handle inbound and outbound calls, emails, or chats related to healthcare services Assist patients and members with benefit verification, claims status, billing inquiries, and coverage details Provide accurate information regarding healthcare plans, policies, and procedures Coordinate with healthcare providers, insurance companies, and internal departments Document interactions and maintain updated patient/member records in the system Address and resolve customer concerns in a timely and professional manner Escalate complex or clinical-related concerns to appropriate teams when necessary Requirements Must have an active PHRN and USRN License with 3 years of clinical experience OR Must have an active PHRN license with 1 year of hospital bedside experience Amenable to work on graveyard shift and shifting schedule Willing to work fully onsite in MOA Pasay for 5 months then will transition to work at home Benefits Hybrid Work Set-Up Free HMO Free Dependents Night Differential Program Incentives Please not
We are seeking Customer Service Representatives for a growing USRN Healthcare account based in MOA Pasay, supporting patients, members, and healthcare providers. Key Responsibilities: Handle inbound and outbound calls, emails, or chats related to healthcare services Assist patients and members with benefit verification, claims status, billing inquiries, and coverage details Provide accurate information regarding healthcare plans, policies, and procedures Coordinate with healthcare providers, insurance companies, and internal departments Document interactions and maintain updated patient/member records in the system Address and resolve customer concerns in a timely and professional manner Escalate complex or clinical-related concerns to appropriate teams when necessary Requirements Must have an active PHRN and USRN License with 3 years of clinical experience OR Must have an active PHRN license with 1 year of hospital bedside experience Amenable to work on graveyard shift and shifting schedule Willing to work fully onsite in MOA Pasay for 5 months then will transition to work at home Benefits Hybrid Work Set-Up Free HMO Free Dependents Night Differential Program Incentives Please note that this is contingent to the final company or account you'll be profiled to.