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Healthcare

Medical Records Retriever (Healthcare BPO experience) - Davao

Tasq Staffing Solutions, Inc.

Workable
Location
Davao City, Davao del Sur, Philippines, Philippines
Type
Full-time
Salary
Salary not specified
Posted
8 Oct 2026
We are looking for Medical Records Retriever to join a fast growing healthcare account in Davao City. You will be responsible for delivering exceptional service to valued clients through effective communication, problem-solving skills, and customer profiling. Key Responsibilities Request and retrieve intake records from ambulance services and hospitals Retrieve prior medical records relevant to the case Track request status and perform timely follow-ups Communicate with healthcare providers to resolve delays Maintain organized, chronological record files Ensure compliance with HIPAA and documentation standards Requirements At least HS Graduate old curriculum 1 year of healthcare experience is required Medical retrieval experience is preferred Outbound call experience is preferred Graveyard shift and shifting schedule (US Account) Must be willing to work onsite in Davao Strong understanding of medical terminology Experience requesting and tracking records from hospitals and large systems Strong working knowledge of personal injury case flow Ability to identify missing treatment gaps independently Benefits Sign-On Bonus Free HMO Free Dependents Night Differential Program Incentives P
We are looking for Medical Records Retriever to join a fast growing healthcare account in Davao City. You will be responsible for delivering exceptional service to valued clients through effective communication, problem-solving skills, and customer profiling. Key Responsibilities Request and retrieve intake records from ambulance services and hospitals Retrieve prior medical records relevant to the case Track request status and perform timely follow-ups Communicate with healthcare providers to resolve delays Maintain organized, chronological record files Ensure compliance with HIPAA and documentation standards Requirements At least HS Graduate old curriculum 1 year of healthcare experience is required Medical retrieval experience is preferred Outbound call experience is preferred Graveyard shift and shifting schedule (US Account) Must be willing to work onsite in Davao Strong understanding of medical terminology Experience requesting and tracking records from hospitals and large systems Strong working knowledge of personal injury case flow Ability to identify missing treatment gaps independently Benefits Sign-On Bonus Free HMO Free Dependents Night Differential Program Incentives Please note that this is contingent to the final company or account you'll be profiled to.