Staff Technical Program Manager

This hybrid role requires working in the office two days per week. With millions of diners, 70,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture. About the job As a Staff Technical Program Manager (TPM), you will drive the strategic alignment, planning, and execution of mission-critical engineering initiatives across the organization. In this leadership role, you will bridge product strategy and deep technical delivery, establishing multi-quarter roadmaps, tracking technical milestones, and proactively mitigating delivery risks. You will partner closely with engineering and business leadership to navigate complex trade-offs, break down ambiguity, and accelerate delivery velocity without compromising reliability. Your strategic oversight and systems-level coordination will elevate company-wide engineering health while advancing key business verticals. Responsibilities Partner with product and engineering leaders to establish comprehensive program roadmaps, technical milestones, and proactive risk mitigation strategies. Drive cross-functional roadmap alignment and dependency management across software engineering, platform infrastructure, and business vertical teams. Lead high-impact transformation initiatives and strategic programs, creating alignment across executive stakeholders and distributed teams. Advocate for engineering excellence by championing dependable software architectures and establishing sustainable development processes. Streamline software delivery cycles and release schedules by collaborating directly with engineering and infrastructure functions to uphold rigorous quality standards. Provide mentorship and guidance to junior TPMs, elevating overall program management practices and fostering a culture of operational excellence. Minimum Qualifications 8+ years of experience managing complex, cross-functional software development programs within modern technology environments. 5+ years of dedicated technical program management experience leading large-scale initiatives and dependency tracking. Demonstrated ability to navigate deep software engineering challenges, evaluate architectural trade-offs, and align technical and non-technical stakeholders. Expertise in agile development methodologies and structured release coordination across multi-team deliverables. Hands-on experience in workflow automation and scripting to optimize developer productivity and eliminate process friction. Preferred Qualifications Prior software development experience utilizing one or more general-purpose programming languages. Demonstrated background decomposing complex products and architectures into discrete technical components and dependencies. Experience operating within a fast-paced tech company or high-growth software environment. Deep expertise configuring and optimizing enterprise project and workflow tracking tools (such as Jira and Confluence). Benefits and Perks 5 weeks paid vacation Private health & dental insurance Work from (almost) anywhere for up to 20 days per year Focus on mental health and well-being: Company-paid therapy sessions through SpringHealth Company-paid subscription to Headspace Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!) Paid parental leave Time off for your birthday Paid volunteer time Focus on your career growth: Development Dollars Leadership development Access to thousands of on-demand e-learnings Travel Discounts Employee Resource Groups Income protection and life assurance Employee Assistance Program - including 24/7 GP & free legal advice Pension plan contributions Discounted gym membership Bike2Work Season ticket loan Social events & Thursday happy hours Free lunch 2 days per week The best connections happen face-to-face, whether you’re sitting down to dinner or having coffee with a coworker. That’s why OpenTable has adopted a hybrid workplace model. This role aligns with that approach, with an expectation of coming into the office two days a week—giving employees the best of both worlds: in-person collaboration and flexibility. Work Environment & Flexibility At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations. Inclusion We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves. If you need any reasonable adjustments during the application/interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations. #LI-AS3 #LI-Hybrid