Customer Service Rep(05395) - 1715 Hwy 78 Suite C

We are seeking a dedicated Customer Service Representative to join our team in Dora, United States. As the face of our company, you will play a crucial role in ensuring customer satisfaction through excellent service and support. Answer and manage incoming customer phone calls in a professional and timely manner Assist in food preparation, including making pizzas, as needed Maintain a clean and organized work environment Provide exceptional customer service by addressing inquiries, resolving issues, and offering product information Collaborate with team members to ensure smooth operations during peak hours Handle multiple tasks simultaneously while maintaining a high level of accuracy and efficiency Adapt to changing customer needs and business demands with a positive attitude Document customer interactions and update relevant records in the company's system Participate in ongoing training to improve product knowledge and customer service skills Proven experience in customer service or a related field Excellent communication skills, both verbal and written Strong problem-solving abilities and attention to detail Proficiency in basic computer skills and data entry Ability to work in a fast-paced environment and handle multiple tasks simultaneously Flexible schedule with availability to work on weekends Team player with a positive attitude and willingness to learn Food handling experience or certification is a plus High school diploma or equivalent All your information will be kept confidential according to EEO guidelines.