Field Service Automation Technician

Your mission Field Service Automation Technician Key Responsibilities Execute mechanical and electrical installation of industrial automation equipment across high-reliability manufacturing environments. Perform system repairs, upgrades, and retrofits. Support commissioning and startup activities: pneumatic and wiring verification, I/O checkout, system functional testing, and customer engagement Perform troubleshooting and fault diagnosis on mechanical, electrical, and pneumatic systems during startup and post-commissioning Carry out preventive and corrective maintenance on installed automation systems per OEM specifications. Read and interpret mechanical drawings, electrical schematics, and wiring diagrams Work alongside controls engineers and project managers without overlapping into programming or design scope Document work performed, capture redlines, and complete field service reports accurately and on time Execute work safely, ensuring the safety of self and others, including adhering to all company and client safety procedures, performing JHA’s, wearing proper PPE, and executing LOTO practices. Customer Partnership Act as the primary technical interface with customers during service and commissioning activities Build trust through clear communication, professionalism, and rapid problem-solving Provide training and technical guidance to customer maintenance and engineering teams Your profile Required Qualifications Associate’s degree in Mechanical Engineering, Electrical Engineering, or Mechatronics; Apprenticeship Certificate or Journeyman’s Ticket as Millwright, Electrician, Machinist, or Tool & Die Maker; or equivalent practical experience 5+ years of hands-on experience in building, installing, commissioning, or field service of industrial automation systems. Excellent troubleshooting skills. Proven ability to lead technical efforts independently in the field. Strong customer-facing communication and decision-making skills. Proficient in MS Word, Outlook, Excel, and Teams. Authorization to work in the US Preferred Qualifications Ability to navigate robot (Fanuc, Kuka, ABB) teach pendants and PLC (Rockwell, Siemens) interfaces to support fault diagnosis and point touch-up. Training in proper rigging techniques and safety protocols, including pre-lift planning and preparation. Ability to operate a forklift. Physical & Work Environment Requirements Work in industrial manufacturing and variable temperature environments Lift up to 50 lbs Work at heights or for extended periods of standing/kneeling Travel & Field Support Requirement Must be able to travel up to 75% - 80% to customer sites, including some international travel, often on short notice. Work flexible hours to support project and customer production schedules. Valid driver's license Why us? Benefits: 401(k) matching Dental insurance Health insurance Paid time off Vision insurance