Security Officer

LOCATION: Arena Shopping Park, Coventry, CV6 6LN SHIFT PATTERN: Temporary Contract, Variable Shifts PAY RATE: £13.70 per hour ROLE OVERVIEW AND PURPOSE This is a temporary Christmas role. Door Supervisor licences required. Arena Shopping Park is an indoor and outdoor shopping centre housing over 35 retail shops and restaurants. We are looking to appoint an additional team member to support with the busy Christmas period. KEY RESPONSIBILITIES · To actively deter shoplifters by maintaining a visual presence · To monitor, carry out surveillance and report any suspect individuals · To deal with all emergencies quickly and efficiently · Gladly interact with all visitors and tenants within the centre, delivering customer focused service · Remain in constant communication with the control room · Ensure any unsecure areas of the site are reported immediately · Maintain vigilance and highlight unauthorised access by unwelcome individuals Person Specification: · SIA Door Supervisor Licence · Strong verbal communication skills · Excellent radio skills, knowledge of phonetic alphabet and IC codes · Confidence to approach any situation · Ability to remain calm under pressure · Conflict management aware · Ability to multi-task and focus on numerous things at once · Familiar with patrolling, monitoring and observing from a loss prevention perspective · Ability to adapt to changing situations and use initiative · Proactive attitude · Smart and well-groomed Benefits We’re proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM’s benefits, visit our About ABM: ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit . ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.