Property Manager, Commercial Offices

Synergy , a leading Boston commercial real estate firm, is seeking Property Managers to lead the management of an assigned portfolio of commercial properties. Synergy is experiencing rapid growth and we are expanding our property management team. The ideal candidate is a visible, hands-on leader who is comfortable spending meaningful time on-site — walking the properties, engaging directly with tenants and vendors, and maintaining a consistently high-quality tenant experience. Candidate must be organized and professional with the ability to multi-task, communicate effectively, and implement a property operations plan. The ideal candidate will have demonstrated success leading through best practices, meeting operational and financial objectives, and managing first-class relationships, as well as a strong work ethic and 3-5 years of experience in property management. Position reports to Vice President, Property Management. In addition to competitive salary and benefits, we offer interesting work, a collegial environment, and an excellent opportunity to develop strong skills and grow professionally. Those who have joined us from other firms find direct access to leadership teams very rewarding. Our office is located in the heart of the city with easy access to several MBTA T-stops including South Station, Downtown Crossing, State, and Government Center. Synergy Financial, LLC (synergyboston.com) is a full-service real estate investment and operating company primarily focused on the Boston market. We are one of the largest and most active landlords in the city and our growing portfolio of approximately 7 million square feet provides space to more than 400 businesses and organizations. We are active members of the Boston business community and have been recognized as Landlord of the Year by the GBREB Commercial Brokers Association (CBA). We are also proud to support numerous organizations that make a positive impact in our city. Essential Duties & Responsibilities Serve as the primary point of contact for tenants, maintaining a visible on-site presence through regular walkthroughs and check-ins to proactively address tenant needs and drive a high level of satisfaction and retention. Direct the day-to-day physical operations of assigned properties in partnership with the engineering team and third-party vendors, ensuring building systems (MEP: mechanical, electrical, plumbing) are functioning optimally and in accordance with company standards. Oversee fiscal administration, including preparation of annual operating budgets, capital planning, monthly and quarterly financial reporting, CAM and real estate tax reconciliation billing, and managing income/expenses to exceed NOI goals. Ensure work orders are tracked and completed in a timely manner, partnering with engineering and the broader property team through regular review meetings. Manage vendor and contractor relationships, including service delivery, contract documentation, and insurance compliance. Coordinate and oversee tenant improvement and capital projects as assigned, collaborating with Construction Management and tracking timelines and budgets against lease agreements and company standards. Monitor and enforce tenant lease obligations and ensure compliance with in-house policies, building codes, and regulations. Support emergency response planning and serve as a key point of contact for tenant communication during building emergencies, with availability for occasional nights and weekends as needed. Partner with team members involved in property operations to set priorities and support a strong, collaborative team culture. Contribute to portfolio-wide initiatives, including asset transitions, cross-functional projects, and strategic planning. What we’re looking for in you Bachelor's Degree or equivalent to appropriate 4-year college program. A minimum of 3+ years of progressively responsible commercial office property management experience required. Proven record of providing excellent internal and external customer service, with a genuine interest in building strong, visible relationships with tenants and staff. Ability to execute "best in class" building operations, with a strong technical understanding of mechanical, electrical and plumbing (MEP) systems as well as a solid understanding of structural design concepts. Strong interpersonal skills, sound judgment, and problem-solving ability. Excellent oral and written communication skills, including presentation skills. Detail-oriented and able to manage multiple projects simultaneously while maintaining a professional, customer-service-oriented approach. Solid financial analysis and reporting capabilities. Proficient in MS Office and Yardi. Flexibility to be on-site regularly and available outside standard hours when emergencies arise. We offer competitive salary and benefits, including medical, dental, vision, life, STD & LTD insurance, 401(k) plan with company match, and free gym membership. The likely base salary for this role is $80,000 to $130,000, representing our best estimate. Final salary decisions take into account market‑competitive data, as well as each candidate’s background and experience. As a result, actual offers may vary based on geographic location, job‑related knowledge, skills, experience, and internal equity. Please note that this salary range is not guaranteed, and the final offer may fall outside of the stated range. Synergy is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. We are unable to support sponsorship for work authorization and Visas at this time. Background checks required. All vendors must have a signed Synergy Placement Agreement. All unsolicited resumes sent to Synergy will be considered property of Synergy. Synergy will not be held liable to pay a placement fee.