Prior Authorization | Healthcare CSR | Get a 25K Signing Bonus

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Healthcare CSR to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you! Account Specific Roles and Responsibilities: Handle the end-to-end prior authorization process for Dental, Radiology, WH, and Specialty departments. Review and verify patient information, eligibility, and insurance coverage. Process and submit authorization requests to insurance providers. Monitor and follow up on pending, approved, and denied requests. Coordinate with healthcare providers and insurance companies regarding authorization concerns. Ensure timely processing and accurate documentation of all authorization requests. Requirements At least 6 months BPO experience Healthcare Account experience is a PLUS Good verbal and written English communication skills Willing to work onsite in Makati Amenable working night shift Benefits What Can We Offer You? Competitive salary and benefits Health Insurance with free dependents* 10%-night differential Attendance Bonus Paid Time Off Convertible to cash leave credits Performance Appraisal Work-Life Balance A focus on growing your career path with us We encourage you to follow your passions and learn new skills Our Commitment To You Strong culture and values-driven leadership We create opportunities for you to learn and grow at any stage of your career Continuous learning and innovation We foster an all inclusive environment where everyone thrives