Customer Care and Client Support Remote

Headquarters: Alexandria, Virginia, United States URL: https://jobs.workable.com/company/7L2FzU15AMzMKn9txgLfbp/jobs-at-dln-consulting-group Job Title: Customer Care & Client Support — Remote Company: DLN Consulting Group Location: Remote Job Type: Full-Time Description DLN Consulting Group is seeking a dedicated Remote Customer Care & Client Support Specialist to serve as a primary point of contact for our clients. In this role you will manage client relationships, resolve inquiries, and ensure a seamless experience from first contact through resolution. If you are passionate about helping people and thrive in a remote environment this role is for you. Requirements High school diploma required; Associate’s or Bachelor’s degree preferred 1–3 years of customer service or client support experience Excellent verbal and written communication skills Strong problem-solving ability and patience under pressure Proficient with email, CRM tools, and video conferencing platforms Reliable internet connection and dedicated home workspace Ability to manage multiple client accounts simultaneously Professional, empathetic, and solutions-focused attitude Benefits Fully remote position Flexible scheduling options Paid training and onboarding Career advancement opportunities Collaborative and supportive team culture Performance-based incentives To apply: https://weworkremotely.com/remote-jobs/dln-consulting-group-customer-care-and-client-support-remote