Field Competence Team Engineer_EM

RBCE covers the development, manufacturing, sales and service of electric drive systems for LCV. A Joint Venture established by Bosch & JMCG. A High-tech enterprise with full functions: R&D, Production, Sales and Service. Job Summary '0KM & field customer complaint solving, including problem diagnose, problem solve proposal, problem solve coordinate, action and confirmation. Roles and Responsibilities '- Hotline trouble shooting, check online data to confirm complaint - On-site trouble shooting, data diagnose and provide problem solve proposal - Coordinate, solve problem, and confirm vehicle status after maintenance - Field monitoring project - Technical training to OEM - Other task assigned by supervisor.  - Coordinate, perform and supervise the customer quality related tasks self-dependent according to the customer and RB quality requirements and in co-operation with RB and cusotmer team members - Escalate topics to line managers if potential customer escalation expected   Qualifications Requirement Education al B ackground Bachelor degree in Power Engineering, Electrical Engineering, Control Engineering, Vehicle Engineering, electrochemical or equivalent Master degree in Power Engineering, Electrical Engineering, Control Engineering, Vehicle Engineering, electrochemical or equivalent Language:   - Basic English speaking Job Relevant Knowledge and Experience -Experience in the automotive development & calibration preferred. Have working experience in JMC, and familiar with JMC work process- Knowledge of engine and vehicle, better for E-axle - Knowledge of vehicle assembly, experience in vehicle failure case； Knowledge of system diagnosis preferred - Good understanding of complete vehicle, knowledge of vehicle communication network (e.g. CAN, LIN, Ethernet, CANFD) preferred. • 该岗位内部推荐奖金为人民币3,000元整（仅限博世内部员工申请），具体请参见《博世中国内部推荐政策》 • Internal Referral bonus of this vacancy: RMB 3,000 (Valid only for Bosch associates). For the detailed regulation, please refer to Bosch China Internal Referral Policy