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Customer Service Representative - Financial (Spanish Bilingual)

BOS Staffing

HimalayasRemote
Location
Anguilla, Antigua and Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Bonaire, Sint Eustatius and Saba, Brazil, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Dominica, Dominican Republic, Ecuador, El Salvador, Falkland Islands (Malvinas), Grenada, Guatemala, Guyana, Haiti, Honduras, Jamaica, Mexico, Montserrat, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, South Georgia and the South Sandwich Islands, Suriname, Trinidad and Tobago, Turks and Caicos Islands, Uruguay, Venezuela, Virgin Islands, British, Virgin Islands, U.S., Anguilla, Antigua and Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Bonaire, Sint Eustatius and Saba, Brazil, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Dominica, Dominican Republic, Ecuador, El Salvador, Falkland Islands (Malvinas), Grenada, Guatemala, Guyana, Haiti, Honduras, Jamaica, Mexico, Montserrat, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, South Georgia and the South Sandwich Islands, Suriname, Trinidad and Tobago, Turks and Caicos Islands, Uruguay, Venezuela, Virgin Islands, British, Virgin Islands, U.S.
Type
Remote
Salary
Salary not specified
Posted
1 Nov 2026
Job Summary:The Bilingual Financial Specialist will be responsible for assisting Spanish and English-speaking clients throughout the credit repair process.
Job Summary: The Bilingual Financial Specialist will be responsible for assisting Spanish and English-speaking clients throughout the credit repair process. This role requires strong communication skills, attention to detail, and the ability to handle both inbound and outbound calls related to credit repair services. Key Responsibilities: Contact Spanish Preferred Leads interested in enrolling in the credit repair/consulting program. Conduct introduction calls for Spanish Preferred Clients to revisit key topics covered in the enrollment call. Ensure Spanish-speaking clients submit the necessary documentation to begin the program. Provide 75-day progress updates to Spanish Preferred Clients. Handle inbound calls from Spanish and English-speaking clients regarding credit repair inquiries. Make outbound calls to follow up on admin holds and old/canceled clients (Spanish and English-speaking). Process cancellation requests for Spanish-speaking clients only. Qualifications: Bilingual (Fluent in Spanish and English – verbal and written). Prior experience in customer service, credit repair, or financial consulting is preferred. Strong interpersonal and communication skills. Ability to multitask and work in a fast-paced environment. Proficiency in using CRM software and phone systems. Tech Requirements Processor: Intel iCore 5, Ryzen 5, or higher RAM: 16GB or more Setup: Dual Monitor OS: Windows 11 Pro Accessories: Noise-canceling headset & camera Salary: TBD Originally posted on Himalayas