Sales & Customer Success
Account Executive, Strategic Accounts
Listen Labs
Ashby
- Location
- New York, NY, United States
- Type
- FullTime
- Salary
- Salary not specified
- Posted
- 15 Jun 2026
TL;DR: We’re hiring a killer Strategic AE to go after ~50 of the largest companies in the world. This is not a volume role. This is a high-stakes, high-impact seat focused on landing and expanding 6–7 figure deals inside complex, global enterprises. You’ll work directly with our VP of Revenue to win accounts that define the company. If you’ve consistently closed big deals, built executive relationships, and want a shot at a career-defining run — keep reading. BACKGROUND Listen Labs is the world's fastest AI research platform, built so every company can understand what their customers want, why, and what to do about it. Our AI conducts in-depth interviews, analyzes conversations, and delivers executive-ready insights in hours, not weeks. Born out of a Harvard research project, Listen is trusted by teams at leading brands like Google, Microsoft, Anthropic, Perplexity, Sweetgreen, Replit, and Nestlé to bring real customer voices into their biggest product, marketing, and growth decisions. Listen was acquired by Salesforce in 2026 and is being incubated within Salesforce AI Labs! Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets
TL;DR: We’re hiring a killer Strategic AE to go after ~50 of the largest companies in the world. This is not a volume role. This is a high-stakes, high-impact seat focused on landing and expanding 6–7 figure deals inside complex, global enterprises. You’ll work directly with our VP of Revenue to win accounts that define the company. If you’ve consistently closed big deals, built executive relationships, and want a shot at a career-defining run — keep reading. BACKGROUND Listen Labs is the world's fastest AI research platform, built so every company can understand what their customers want, why, and what to do about it. Our AI conducts in-depth interviews, analyzes conversations, and delivers executive-ready insights in hours, not weeks. Born out of a Harvard research project, Listen is trusted by teams at leading brands like Google, Microsoft, Anthropic, Perplexity, Sweetgreen, Replit, and Nestlé to bring real customer voices into their biggest product, marketing, and growth decisions. Listen was acquired by Salesforce in 2026 and is being incubated within Salesforce AI Labs! Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. COMPANY HIGHLIGHTS - World-Class Team: Founded by serial entrepreneurs — Alfred (Bemlo, YC W22) and Florian (IOI medalist, ICPC World Finalist) — and built with talent from Google, Meta, Tesla, Amazon, Jane Street, and X, alongside Bain, Goldman Sachs, McKinsey, and Sequoia-backed startups like Applied Intuition, Scale AI, and Rippling. Over 30% of our team are former founders, and multiple are competitive programming medalists. - Startup speed, Salesforce scale: Listen was acquired by Salesforce in 2026 and is being incubated within Salesforce AI Labs, with our founders still leading the company. Before the acquisition, we grew annualized revenue 15x, completed over 2 million interviews, and raised $100M led by Ribbit Capital, with Sequoia, Conviction, and Pear VC participating. - Traction: Already serving 15% of Fortune 100s. Enterprise wins and expansions across Anthropic, Microsoft, Nestlé, Perplexity, Sweetgreen, and more — with teams telling us research that used to take six to eight weeks now happens in days. WHAT YOU’LL DO Own the top 50 accounts (and nothing else): - Relentlessly pursue a curated list of mega-cap enterprises - Build deep, surgical account plans — org mapping, power mapping, political mapping - Create and drive multi-threaded strategies across business units Close deals that matter: - Run complex, high-stakes sales cycles with 6–10+ stakeholders - Sell to VP, SVP, and C-suite with credibility - Drive urgency in slow-moving orgs - Close large, multi-year, 6–7 figure deals Break into accounts others can’t: - Cold outbound to senior executives — and get responses - Use creativity, persistence, and network to open doors - Turn light inbound into massive opportunities Lead from the front: - Pull in execs, product, and eng at the right moments to win - Control the deal — don’t let procurement or consensus kill it - Maintain a high bar on pipeline, forecasting, and deal quality WHO YOU ARE - 5–8+ years closing in B2B SaaS — and you’ve actually closed big deals - Track record of winning 6–7 figure enterprise contracts - You’ve sold into complex, global orgs and know how to navigate them - You multi-thread by default — not as a “nice to have” - Strong executive presence — you can hold your own with senior buyers - You create pipeline, not just work it - Competitive, persistent, and comfortable hearing “no” 20 times to get one “yes” - You want to be in the room for the deals that matter — not padded pipeline WHY THIS ROLE - Top 50 accounts only — focus over volume - Real enterprise traction — not “trying to go upmarket” - Massive deal potential — land small, expand fast, or go big from day one - Direct line to leadership — you’ll help shape how we win enterprise - Career-defining upside if you execute UNLEASH YOUR POTENTIAL When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. EQUAL OPPORTUNITY STATEMENT Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $141,550 - $189,350 annually. There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $155,700 - $208,300 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable