Back-Office CSR | Healthcare Account (Project-Based)

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Back Office CSR to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you! Account specific roles and responsibilities: Ensure documentation meets required standards and guidelines. Identify discrepancies and provide feedback as needed. Maintain organized records and track review progress. Collaborate with team members to meet productivity and quality targets. Review note sessions for accuracy and completeness. Requirements At least 6 months BPO experience (Healthcare Account Experience is a PLUS) ABA experience is an advantage Strong attention to detail and accuracy Good written and verbal English communication skills Strong system navigation and multitasking abilities Ability to work independently and manage time effectively Willing to work onsite in Shaw Blvd, Mandaluyong Amenable working night shift Benefits What can we offer you? Competitive salary and benefits 10%-night differential Work-life balance A focus on growing your career path with us We encourage you to follow your passions and learn new skills Our commitment to you Strong culture and values-driven leadership We create opportunities for you to learn and grow at any stage of your career Continuous learning and innovation We foster an all inclusive environment where everyone thrives