People & Culture Manager

Fairmont Sonoma Mission Inn & Spa is an elegant Spanish mission-style resort renowned for its historic charm, naturally heated geothermal mineral springs, and world-class spa experiences in the heart of California's Wine Country. Blending timeless luxury with authentic Sonoma hospitality, we make special happen for our guests while fostering a workplace where colleagues are empowered to grow, collaborate, and build rewarding careers in luxury hospitality.  As our People & Culture Manager, you will help shape a workplace culture defined by authenticity, care and excellence - partnering with leaders across the resort to attract, develop, and engage exceptional talent.  You will support key People & Culture initiatives, foster meaningful colleague experiences, and contribute to an environment where every colleague feels valued, inspired, and empowered to make special happen.  This is a  full-time, permanent position .   Pay Range:  $82,000 - $99,100 per annum, dependent on experience and qualifications  Job Duties Include: Manage employee relations, compensation and benefits, recognition programs, health & safety, and colleague wellness initiatives, ensuring alignment with hotel values and operational priorities  Partner with leaders across the hotel to support People & Culture initiatives that enhance colleague engagement, retention, and overall workplace experience  Provide guidance to leaders on the interpretation and application of HR policies, procedures, and Collective Bargaining Agreements, ensuring fair, consistent, and compliant practices  Support leaders in addressing workplace concerns, performance management, and colleague relations matters  Support recruitment and talent acquisition efforts by partnering with hiring managers throughout the full recruitment and onboarding process  Administer colleague benefits programs and support workplace safety initiatives, ensuring compliance with company policies and regulatory requirements  Oversee Leaves of Absence administration, maintaining accuracy and compliance with applicable legislation and company policies  Coordinate and facilitate training programs related to compliance, professional development, service excellence, and colleague engagement  Plan and execute colleague recognition programs, special events, and People & Culture initiatives that strengthen workplace culture and colleague connection  Foster a positive, inclusive, and engaging work environment built on communication, trust, respect, and collaboration  Support the day-to-day operations of the People & Culture office and provide leadership and guidance to People & Culture team members as required  Maintain accurate employee records and HR documentation in accordance with company standards and legal requirements  Uphold all department policies, procedures, and service standards  Follow all health and safety policies and procedures  Perform other duties as assigned  Previous Human Resources experience or progressive leadership experience in a hotel, resort, or luxury hospitality environment required  Bilingual in Spanish and English preferred, with the ability to communicate effectively both verbally and in writing  Strong interpersonal skills with the ability to build relationships, establish trust, and influence at all levels of the organization  Proven ability to manage employee relations matters with professionalism, discretion, and sound judgment  Strong organizational and time-management skills, with the ability to prioritize multiple responsibilities in a fast-paced environment  Experience working in a unionized environment and interpreting Collective Bargaining Agreements preferred  Solid understanding of Federal, State, and local employment laws and regulations  Solutions-oriented mindset with strong problem-solving skills and a commitment to delivering an exceptional colleague experience  Passion for developing people, fostering engagement, and promoting a positive workplace culture  University/College degree in Human Resources, Hospitality Management, Business Administration, or a related field preferred Visa Requirements:  Applicants must be able to provide proof that they are legally able to work in the United States.  Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.   At Fairmont Sonoma Mission Inn & Spa, we are also proud to offer a comprehensive benefits package, including flexible and competitive healthcare plans designed to meet the unique needs of you and your family, effective the first of the month following 30 days of employment, as well as a 401(k) retirement savings plan with a 100% match on the first 4% of employee contributions.  Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.   Fairmont Sonoma Mission Inn & Spa is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, veteran status, or any other protected status under applicable law. Reasonable accommodations are available upon request during the recruitment process.