Founding Product Manager

🏛️ ABOUT GOVWELL We the people — and the taxpayers — deserve good government. Yet today, interacting with government services is often frustrating and inefficient. GovWell is building the AI operating system transforming how governments serve communities, starting with local agencies. GovWell replaces legacy software for municipalities and counties, empowering public servants to radically streamline public services and cut internal processing time for permits and licenses by up to 95%. Founded in 2023, GovWell powers 5,000+ mission-critical processes for agencies in 35+ states serving millions of residents. The company has raised $35M in funding from Insight Partners, Work-Bench, and Bienville Capital, and the team works in person at GovWell HQ in New York City. Read more about our founding story in TechCrunch https://techcrunch.com/2024/07/29/govwell-is-bringing-automation-and-efficiency-to-local-governments/. 🎥 VIDEO: MORE ABOUT THE FOUNDING PRODUCT MANAGER ROLE AT GOVWELL. https://www.loom.com/share/21deffe4ffb64750bb4e1a60ee357f0f ☀️ WHY GOVWELL? - Impact at scale: Every feature you ship directly improves government services for hundreds of thousands of residents. From permitting small businesses to accelerating affordable housing developments, your work will make an immediate difference. - A mission that matters: Fixing outdated government systems isn’t just a technical challenge—it’s a chance to improve lives. Your contributions will help governments work better for people who rely on them every day. - A front-row seat to a startup in hyper-growth: As an early team member, you’ll learn what it takes to scale a company from the ground up. You’ll work closely with the founders, shape the culture, and leave your fingerprints on the product. 🧮 CHALLENGES GOVWELL IS SOLVING Click on the links for some sexy product demos :) - Building a workflow management system https://loom.com/share/7fa8e3706fca4f368f7cebee0d6946b9 that is powerful and easy to use, but flexible enough to accommodate the unique processes of 80,000+ government agencies in the United States (think: Salesforce for governments). Today, GovWell is used to process permit and license applications for everything from new affordable housing developments to small business licenses. - Enabling a Figma-style document review experience https://loom.com/share/db831d36f3aa4b41ab9eef4d74788d77 that helps governments easily collaborate to review, mark up, and approve technical documents such as building and development plans. - Developing a flexible and powerful document generation system https://loom.com/share/47e0ba297f0f4d40974ec9cf3f94bb6e?sid=4c11f5ae-6c95-4997-ae86-310a60543caf to automatically generate official documents including permits and licenses for thousands of unique processes (think: Canva for documents). - Creating a payments experience https://loom.com/share/2e1737f42b9d44c4bf8a08a1cc685f7b that makes it easy for citizens to pay billions in annual permit/license fees, property taxes, and utility bills online. 👥 MEET THE ENGINEERING TEAM! Meet Will Henderson-Frost https://www.loom.com/share/51b2e1c2d44b4a3086c85680896a3a4a, engineer #1 and owner of our backend service. Meet Eric Gratta https://www.loom.com/share/80ed17ca3c534f5cb051d881d29b3631?sid=8ea2c8c9-4410-4daf-994b-d8229bba08a1, engineer #2 and owner of our frontend repository. Meet Nick Vollmar https://govwell.notion.site/Nick-Vollmar-Founding-DevOps-Engineer-at-GovWell-16b97c7e2fc180f7a934c7af6247d870?pvs=4, engineer #3 and owner of everything DevOps and infrastructure. Meet Amy Wang https://govwell.notion.site/Amy-Wang-Founding-Data-Engineer-at-GovWell-16b97c7e2fc180389845c8993a9d05da?pvs=4, engineer #4 and owner of data engineering and data migrations. 🖥️ OUR PRODUCT STACK - Notion for product roadmap management - Monday.com for customer success management - Intercom for collecting direct customer feedback and offering in-app support 🧠 WHO YOU ARE Required: - 4+ years of full-time product management experience - You have a proven track record of launching and scaling products in B2B SaaS, ideally with enterprise SaaS customers. - Experience working with technical teams to build products that integrate with complex systems or workflows - Hands-on experience with product discovery techniques, such as customer interviews, usability testing, and data analysis. - Experience implementing and maintaining tooling for roadmap visualization, backlog management, or stakeholder communication (e.g., Notion, Linear) - You're motivated by having a positive impact in the world - You have a strong product sense and customer-focused mindset - You align closely with our Core Values https://govwell.notion.site/GovWell-Core-Values-46539a49831841748539e587e9372b6a?pvs=4 and have passion for our mission - You’d rather have a challenging adventure than “rest and vest”. You are excited about quickly responding to customer feedback with feature updates. Nice to have: - Prior experience leading product development at a company in the Series A stage or earlier - Passion for government and public service 💸 SALARY AND BENEFITS Compensation within the posted salary band will be commensurate with experience. All offers will include: - Competitive salary + meaningful equity - Up to 100% of premiums paid by GovWell for medical, dental, and vision insurance for yourself + partner - Unlimited / flexible PTO - 401(k) program GovWell is an Equal Opportunity Employer, meaning that we do not discriminate based upon race, religion, national origin, gender identity, age, sexual orientation, or any other protected class.