Partnerships Manager (m/f/d)

⭐️ Your Impact: Own our B2B customer relationships: be the main point of contact for our B2B customers, run the weekly meetings and own SLAs and customer success. Steer the B2B portfolio and pipeline: manage customer pricing so our partners earn stable margins, and steer volume towards the most profitable projects to keep partners well utilized. Launch new B2B customers: own onboarding and pilots, including internal and external processes, tech needs and the first projects actually landing. Hold Smalt and our partners accountable: track delivery against our SLAs, flag operational issues early and solve them with Operations and our partners. Align partner capacities for B2B volume. Enable our partners: onboard and train new partners on the B2B business. Secure cash inflow: own payment terms with B2B customers and make sure cash is collected on time. Scale through tech: work with Product on our B2B portal to automate inbound volume and cut manual work. ✨ What Makes You a Great Fit: 3–5 years in B2B account management, key account management or partnerships, ideally in energy, installation, home services or a marketplace / platform business. You’ve managed pricing and commercial terms with enterprise customers, not only the relationship. You understand operational delivery: SLAs, capacity planning and escalations with external field partners. You’re comfortable with numbers: margins, utilization and cash collection are KPIs you steer, not just report. C2-level German plus fluent English. Our customers and partners talk to you in German by default. Nice to have: background in PV, heat pumps, wallboxes or the electrical / SHK trades; hands-on CRM experience. Mindset & Working Style Owner: You don’t consider a deal done at contract. You stay close until projects land and invoices are paid. Bridge-builder: You’re equally credible with a corporate energy provider and a Meister running a 5-person business. Commercially sharp: You protect margins and push back when a deal isn’t good for our partners or for Smalt. Structured: You build processes and dashboards that scale, not one-off fixes. Resourceful: You build your own scaffolding in a ~20-FTE environment and ask for help on the right things, not on everything. ☀️ Why You'll Love Working With Us: Attractive VSOP package Market rate compensation and a performance-based bonus Deutschlandticket or Urban Sports Club membership Steep learning curve at the intersection of tech, product and operations Hybrid work setup (2 days in our Berlin office required) Flat hierarchies, fast feedback and a supportive, ambitious team Real ownership and impactful projects from day one