VIP Account Manager with English and Thai

About the Team We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers. Tasks: Conduct proactive outreach to potential and existing VIP clients through calls, written communication, and internal CRM tools Promote company products and services to high-value clients Apply effective negotiation techniques to convert leads into long-term customers Develop and implement initiatives to increase client satisfaction and retention Build and maintain strong, long-term relationships as a trusted advisor Monitor client activity and identify opportunities for growth and engagement Maintain accurate records of client interactions in the CRM system Requirements: English proficiency at B2 level or higher Native or bilingual proficiency in Thai Proven experience in the financial industry, preferably in sales, account management, or business development High level of responsibility and professionalism when working with VIP clients Strong communication, negotiation, and relationship-building skills Result-oriented mindset and ability to work in a fast-paced environment What We Offer: On-site work model in our brand-new office in Larnaca (Cyprus) or remote work model Competitive remuneration Professional courses: from Coursera to Harvard Friendly, enjoyable and positive environment With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark. Join us today, and let's shape the future of fintech together! Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted. #LI-DK1