Remote Travel Consultant (Danish Speaker) - Latvia

Cross Border Talents is looking for a Danish-speaking Travel Consultant to join an international customer support team in Riga. If you enjoy helping travelers and want to build a career in the travel industry, this role is for you! Start Date: 17 November 2025 Location: Riga, Latvia (Remote) Work Schedule: full-time, 40 hrs/week, 8 hrs/day. Shifts are scheduled as following (rotational): Mon-Fri 09:00-20:00; Sat-Sun 10:00-19:00. The role needs to ensure coverage 365 days/year. Responsibilities: Provide travel advice and support to Danish-speaking customers Handle inquiries via phone, chat, and email Assist clients with bookings, cancellations, and modifications Offer solutions for travel disruptions (delays, re-routes, refunds) Ensure high customer satisfaction by delivering professional service Collaborate with internal teams to resolve complex requests Requirements: Fluent level of command in Danish (C2 and higher), plus B2 English (written and spoken) Strong communication skills and customer orientation Ability to work flexible hours including weekends and holidays Right to work and live in Latvia (valid EU paperwork or permit required) Originally posted on Himalayas