Admin Support

Job Spec: We are seeking a detail-oriented Admin/Support Specialist to join our team. This individual will play a vital role in managing the "after-sales" aspect, ensuring that post-sales processes are handled efficiently and effectively. By providing attention to detail, this role ensures a seamless administrative process and helps maintain strong, positive relationships with our clients. Key Responsibilities: Manage and process various administrative tasks related to: Support & Admin: Managing the Support inbox Invoice queries – Core/Sales Suspensions – Hire Damage & Loss Charges Service Reminders Credits Depot support for PMR/New Hire Contact Managing the Specialist inbox Invoice queries Suspensions Admin – POCs/PODs Damage & Loss Charges PO queries Managing Suspension inbox Suspension for holiday/goodwill Queries Liaison with Customer ref damage & Loss queries Raise Off hires Investigate hire issues General Admin Requirements Relevant industry experience not essential but beneficial Excellent communication skills, both verbal and written Excellent customer communication skills over email Ability to multitask and prioritize You are mature, upbeat and have a genuine interest in people. You are self-controlled, and a systematic and logical thinker Software Knowledge and Proficiency: Sound computer skills, particularly Outlook and Excel Syrinx SP experience is advantageous Originally posted on Himalayas