Other
Oracle Fusion Service Functional Consultant
BlackStone eIT
WorkableRemote
- Location
- India, India
- Type
- Not specified
- Salary
- Salary not specified
- Posted
- 14 Oct 2026
Responsibilities: - Run discovery and design workshops with business teams for service request and work-order processes - Design and configure Oracle Fusion Service: service requests, work orders, queues, assignment rules and SLAs - Set up the customer self-service portal (Digital Customer Service) - Prepare functional designs, test scripts and training material - Lead SIT and UAT for your area and support go-live and hypercare Requirements - 6+ years in enterprise applications, including Oracle Fusion Service (or Service Cloud) on 2+ full implementations - Hands-on set-up of service requests, work orders, queues and SLAs - Functional design and workshop experience with business users - Able to travel to Dubai regularly - Excellent written and spoken English
Responsibilities: - Run discovery and design workshops with business teams for service request and work-order processes - Design and configure Oracle Fusion Service: service requests, work orders, queues, assignment rules and SLAs - Set up the customer self-service portal (Digital Customer Service) - Prepare functional designs, test scripts and training material - Lead SIT and UAT for your area and support go-live and hypercare Requirements - 6+ years in enterprise applications, including Oracle Fusion Service (or Service Cloud) on 2+ full implementations - Hands-on set-up of service requests, work orders, queues and SLAs - Functional design and workshop experience with business users - Able to travel to Dubai regularly - Excellent written and spoken English